Thai Lion Air Contact Center Line official account @lionairgroup หรือ โทร 02 - 529 - 9999 หรือ เคาน์เตอร์จำหน่ายบัตรโดยสารของสายการบินทุกสถานี
Thai Lion Air additional measures in response to the flooding situation in Hat Yai, Songkhla Province. These measures apply to passengers who purchased tickets before 25 November 2025 and are traveling between 22–30 November 2025 on the following routes:
Don Mueang–Hat Yai, Hat Yai–Don Mueang, Hat Yai–Udon Thani, and Udon Thani–Hat Yai
** Passengers who are unable to contact the airline and whose travel date has already passed, their tickets will automatically be kept as credit for 90 days. You may contact the airline later to change your travel date within 90 days from the original travel date.
Passengers may choose to receive the travel change options in accordance with the airline’s conditions through our Contact Center or at any Thai Lion Air ticketing counter as follows:
1. Keep the ticket as credit for 90 days from the original travel date.
2. Change the flight once without any charges within 90 days.
3. Change the travel route to any Southern destination between 22–30 November 2025 without any charges.
Remarks:
- No shuttle service is provided in cases of route changes.
- If travel date is changed to public holidays or long weekends, passengers must pay the fare difference, if any.
- Terms and conditions are subject to the airline’s regulations.
For inquiries, please contact:
Thai Lion Air Contact Center via the official LINE account @lionairgroup, by phone at 02-529-9999, or at any Thai Lion Air ticketing counter at all stations.