28 ต.ค. เวลา 13:25 • ธุรกิจ

⚔️ Business is a Battlefield, Not a Testing Ground

(Why choosing the wrong people is the most serious strategic mistake an organization can make)
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💥 When “the wrong person” is a time-bomb waiting to go off
“In the world of business, strategy may set direction, but people determine destiny.”
Organizations do not fail because their plans were flawed, they fail because unsuitable individuals were placed in key roles at the wrong time. The most dangerous fact is that most leaders don’t even realise they are placing a time-bomb in their own team until it detonates too late.
Choose the right people = the organisation takes off.
Choose the wrong people = the organisation collapses.
• Because selecting someone is selecting the organisation’s future. The right individual can accelerate a vision faster than any resource.
• But a single wrong hire can erode morale, undermine trust, and extinguish the fire of top performers around them in a surprisingly short period.
• That is why leaders like Andy Grove of Intel famously said: “Bad companies are destroyed by crisis; good companies survive them; great companies are improved by them.” None of that is possible if you have placed the wrong person in a key role.
In a highly competitive era akin to warfare, selecting the wrong person is not just a personnel error, it is a strategic catastrophe from within. For no matter how brilliant the strategy, without the right people it remains a map with no soldiers to follow.
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💧 “Toxin in the system” = when compromise erodes team strength
A strong organisational culture acts as an internal immune system—it filters out toxicity naturally. But when leaders compromise on hiring the wrong person, often for short-term peace or to avoid conflict, they begin the slow insidious internal infection.
• A toxic mindset drains the team’s energy into self-protection rather than creation—turning work into politics rather than collaboration.
• A lack of accountability burdens others, creating injustice and quietly driving out good people before you know it.
• A brilliant but selfish individual builds a negative power field that destroys the very trust the organisation relies on.
Eventually, the “good people” burn out and the “bad voices” become the loudest in the boardroom because systems do not reward correctness, they reward noise.
As Netflix’s culture docs state: “On our dream team, there are no brilliant jerks.” These individuals do not just damage morale — they destroy the trust network that forms the heart of high-performing teams. Once trust is gone, no strategy can repair it.
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🛡️ “Select → Test → Protect” = a leader’s three-step mindset
A great leader isn’t just someone who solves problems fastest but the one who builds a system preventing old problems from recurring. That system hinges on disciplined people selection.
1. Select – hire like you’re recruiting warriors, not clerks.
• Hiring isn’t just filling a vacancy; it’s choosing a soldier for a special mission.
• In business war zones, one wrong person might mean defeat for everyone. The question for a leader is not “Are they capable?” but “Will they defend the team on the hardest day?”
2. Test – make probation a rigorous behavioural trial, not just paperwork.
• The probation period should be a behavioural battlefield where true character appears. Leaders look for small signals—responsibility, humility, collaboration—because those often predict long-term outcome more than the first delivered task.
“If not… don’t compromise. If you wait, you’ll pay heavily later… Don’t fear letting go of the wrong person; fear keeping them, because they will always slow the rest down.”
3. Protect – safeguard your good people from the bad apples.
• Good people are your greatest social capital. The leader’s job: create a safe environment where they feel validated, fairly recognised, and unburdened by destructive colleagues.
• Protecting good people means preserving the culture—something money cannot buy.
“Don’t let good people resign because they were tired of tolerating the bad.”
“A great leader isn’t the one who keeps everyone—he keeps the right ones.”
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🧭 Case studies: Netflix, Amazon & Toyota – “Teams with disciplined selection”
• Netflix: The “Keeper Test” — “If this employee left for a competitor, would you fight to keep them?” If not, move on.
• Amazon: Uses its “Bar Raiser” program where senior staff participate in hiring decisions to maintain high standards of talent.
• Toyota: Its “Respect for People” philosophy means every hire must respect others and the system, not just possess skills.
These organisations share a belief = quality of people = sustainability. Culture is not built on slogans, it’s built on who shows up each day.
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⚖️ Culture is the strategy that cannot be copied
Business strategies can be replicated in months. A strong organisational culture takes years to build and it’s the real shield in times of crisis. It’s your immune system, not just a seminar buzzword.
“Pick the right people…
Have the courage to part with the wrong ones.
And protect the culture more than any paper strategy…”
For in the business battlefield, “victory is not measured by the sharpness of strategy, but the trust the team holds each other until the last minute.”
And in the end, the winning team is not necessarily the smartest but the one that knows who should be on the field—and who shouldn’t be there at all.
#วันละเรื่องสองเรื่อง #Leadership #CultureStrategy #TalentSelection #HighPerformanceTeam #NoBrilliantJerks #Netflix #Leadership
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